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Website Cookie & Privacy Policy

Privacy Policy

Welcome to the privacy policy of Hankin Construction & Joinery Ltd. We are committed to protecting your personal data and being transparent about how we use it. This policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Contents

  1. Important Information and Who We Are

  2. The Data We Collect About You

  3. How Your Personal Data Is Collected

  4. How We Use Your Personal Data

  5. Disclosures of Your Personal Data

  6. International Transfers

  7. Data Security

  8. Data Retention

  9. Your Legal Rights

  10. Glossary

1. Important Information and Who We Are

Purpose of this Privacy Policy
This policy gives you details on how Hankin Construction & Joinery Ltd collects and processes your personal data through your use of this website, including any data provided through online forms, service requests, or newsletter sign-ups.
This website is not intended for children, and we do not knowingly collect data related to children.

Controller
Hankin Construction & Joinery Ltd is the data controller and is responsible for your personal data. When we mention "we", "us" or "our" in this policy, we are referring to Hankin Construction & Joinery Ltd.

Contact Details
Email: hankinltd@outlook.com
Legal Entity: Hankin Construction & Joinery Ltd

You can also contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk. However, we encourage you to contact us first to address any concerns.

Changes to This Policy
We may update this policy periodically. This version was last updated on 14/12/2023. Please let us know if your personal data changes during your relationship with us.

Third-party Links
Our website may include links to third-party websites. We do not control those sites and are not responsible for their privacy practices.

2. The Data We Collect About You

We may collect and process the following types of personal data:

  • Identity Data – name, title, date of birth, gender

  • Contact Data – address, email, phone numbers

  • Financial Data – bank details, payment information

  • Transaction Data – your interactions with us (e.g., service orders)

  • Technical Data – IP address, browser details, device info

  • Profile Data – preferences, feedback, order history

  • Usage Data – how you interact with our website

  • Marketing and Communications Data – preferences in receiving communications

We also collect aggregated data for analytical purposes, which is not linked to your identity.

We do not collect sensitive data (e.g., health, religious beliefs) or criminal records.

Failure to Provide Data
If we require personal data to fulfil a contract with you and you fail to provide it, we may not be able to perform the contract.

3. How Your Personal Data Is Collected

We collect data in the following ways:

  • Direct Interactions – via forms, emails, phone calls, etc.

  • Automated Technologies – cookies, server logs, browsing data

  • Third Parties – analytics providers (e.g., Google), public databases (e.g., Companies House)

For full details, refer to our Cookie Policy.

4. How We Use Your Personal Data

We only use your personal data when legally permitted, including:

  • To fulfil our contract with you

  • For our legitimate business interests (e.g., service improvement)

  • To comply with legal obligations

We do not rely on consent as the primary basis, but we obtain it for third-party marketing and you may withdraw consent at any time.

Use Cases

PurposeType of DataLegal Basis

Registering you as a customerIdentity, ContactContract performance

Processing transactionsIdentity, Contact, Financial, TransactionContract performance

Marketing communicationsIdentity, Contact, Marketing PreferencesConsent

Website improvementsTechnical, UsageLegitimate interest

(Please contact us for detailed legal grounds.)

5. Disclosures of Your Personal Data

We may share your data with:

  • Service providers (e.g., payment processors)

  • Professional advisers (e.g., lawyers, auditors)

  • Government regulators

  • Third parties in business transfers

We require all third parties to respect your data and comply with the law.

6. International Transfers

We do not routinely transfer your data outside the UK. If we do, we ensure appropriate safeguards are in place.

7. Data Security

We have implemented security measures to prevent accidental loss, misuse, or unauthorised access of your data. Access is limited to those with a legitimate business need.

8. Data Retention

We only retain your personal data as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

9. Your Legal Rights

You have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion under certain conditions

  • Object to processing based on legitimate interests

  • Withdraw consent (where applicable)

To exercise these rights, contact us at hankinltd@outlook.com.

10. Glossary

  • Legitimate Interest: Our interest in conducting and managing our business

  • Performance of Contract: Processing your data where necessary to fulfil a contract

  • Comply with a Legal Obligation: Processing your data to comply with a legal duty

  • Consent: Your freely given, specific, informed agreement

If you have any further questions or concerns about this policy, please get in touch. We’re happy to help.

Website Cookie Policy

This Cookie Policy explains how Hankin Construction & Joinery Ltd uses cookies on this website. By accessing or using our website, you agree that this Cookie Policy applies each time you visit.

We may update this policy at any time. Changes become effective immediately upon posting. Your continued use of the website constitutes your agreement to the changes.

More information about managing cookies on all devices can be found at: www.aboutcookies.org

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What Are Cookies?

Cookies are small text files stored on your device (computer or mobile) that help distinguish you from other users. They improve your experience and help us enhance our site.

Types of Cookies We Use

1. Analytics Cookies
These help us understand how visitors interact with our site, such as what pages they visit and how they arrived. This data is anonymous and used only for improvement purposes.
We use Google Analytics. Learn more: Google Analytics Data Practices

2. Functional Cookies
These are essential for website operation. They allow us to remember you between visits and help with security.

3. Marketing & Advertising Cookies
We use Google remarketing cookies to display relevant ads on third-party websites to users who have visited our site.
You can manage or opt out of these cookies here:

How We Use Cookies

We use cookies to:

  • Track page traffic and user activity for analysis

  • Understand site performance across devices and browsers

  • Provide relevant marketing (if opted in)

We do not use cookies to:

  • Collect personally identifiable information without permission

  • Collect sensitive data

  • Sell data to third parties

  • Pay commissions

Managing or Disabling Cookies

By default, most browsers accept cookies. If your browser is set to accept them and you continue using our site, we assume you are happy with this.

You can change your browser settings to block cookies or alert you when cookies are being set. However, disabling cookies may affect site functionality.

For browser-specific instructions, visit:
https://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

To opt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout

If you have any questions about our cookie practices, please contact us at hankinltd@outlook.com.

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